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VIENNA ARSENAL

703-868-5370

386 Maple Ave East

Suite 200

Vienna, VA 22180

©2019 By Vienna Arsenal

Website by Dalton Digital

 POLICIES

USED GUN SALES

 

After placing an order for a used firearm, fill out the Transfer Request located on the "Transfers" tab. We ship as soon as we receive ​a copy of your dealer's FFL license. 

All used guns on our website are subject to prior sale. Most of the used guns listed on our website have a quantity of one, which is the one you are looking at. 
Our item descriptions are intended to give a general overall condition. If you have any questions or want a better description of an item, please call during regular business hours and speak to a salesman. Our salesmen are collectors themselves with many years of experience and are very knowledgeable with our inventory. 

NEW GUN SALES

To view our online selection of new firearms, click the "Shop New" tab or the "New Handguns/Rifles/Shotguns" links on our home page, and you will be redirected to our Gearfire website with our New inventory. If you want to know if a particular firearm is already in-stock at our physical location, give us a call and ask a sales associate. Just because a gun is listed as in-stock from our distributor does not mean it is stocked at our physical location!

ALL of our new inventory located on our Gearfire website will drop ship from our distributors and usually ships to our store within 1 week. However, depending on which distributor the firearm is coming from, shipping can take up to a week. Select "In-store pickup" and we will call you as soon as your gun arrives at the store. 

 


FEDERAL FIREARMS LICENSE (FFL)
 is required on ALL shipments of modern guns! We must wait for a copy from your dealer before we can ship to them.  

SHIPPING

Because of recent shipping restrictions and charges placed on us by UPS and FedEx, we must charge a MINIMUM of $35.00 for shipping firearms. 
Buyer pays all shipping costs. 


PAYMENT METHODS

We accept Visa, MasterCard, and American Express credit cards. All items shipped to a Virginia address will be charged a 6 percent sales tax

LAYAWAY POLICY

We are willing to put items on layaway for you under the following conditions: The item must be priced at $500 or more with a 20% minimum deposit and must be paid off within 30 days. You may have a maximum of 2 items on layaway at one time. If the balance is not paid off within the 30-day period, all deposits and payments will be forfeited and not returned or applied to another item.

NOTE ON USED AND/OR COLLECTIBLE FIREARMS

 We make our best attempt to check our used/collectible firearms for mechanical function and completeness only. We do not test fire our firearms. We DO NOT guarantee our used/collectible firearms to feed, function or fire. We recommend that any used/collectible firearm be checked out by a competent gunsmith before attempting use.

RETURN POLICY 


              Vienna Arsenal LLC is not a warranty repair station. We make no express or implied warranty whatsoever with respect to any merchandise, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. The only warranties provided are provided by the manufacturers and are as contained in each manufacturer's package. Please consult the documentation that came with your purchase for details. We will, however, work with you in a reasonable and responsible manner to resolve any problems you may encounter. Used firearms and accessories are sold “AS-IS.” 


              Firearms and ammunition purchased at our physical location cannot be returned – all sales are final. We want you to be happy with your purchase. If you desire to return another item besides firearms and ammunition purchased at the physical location, please re-visit our store with the product information, date of purchase, and the reason for the return. Please keep all packaging material and documentation. We will only return items that are found defective within 10 days of receipt. Items must be in original condition in the original packaging. There is a 15% restocking fee associated with returns under these conditions. Shipping and handling charges cannot be refunded under any conditions. It is your responsibility to pay for all return shipping costs. If you return the merchandise without authorization, you will be charged a 30% restocking fee. No returns after 15 days will be accepted for any reason.


              Online firearm purchases are subject to a 30% or $75 (whichever is greater) restocking fee per item. Shipping and handling charges are not refunded. Once a gun is transferred to you it is not refundable. If a defect is found after it is transferred to you, it must be returned directly to the manufacturer for repair or replacement in accordance with the manufacturers warranty policy. Ammunition purchased from the website cannot be returned under any circumstances.