Vienna Arsenal

RETURN POLICY


MERCHANDISE RETURNS:


Items purchased at the Physical location are authorized to be returned.  On-line, Non-firearm items, can be return in-store under certain circumstances.  We will only return items that are found defective within 10 days of receipt.  Items must be in original condition in the original packaging. There is a 15% restocking fee. Shipping and handling charges cannot be refunded. It is your responsibility to pay for all return shipping costs. 


FIREARM RETURNS:


On-line firearm purchases are subject to a 20% or $75 restocking fee (whichever is greater) per item.   Shipping and handling charges are not refunded.  Once a gun is transferred to you it is not refundable.  If a defect is found after it is transferred to you, it must be returned directly to the manufacturer for repair or replacement in accordance with the manufacturers warranty policy.  


Any guns left at the store for 30 days are considered abandoned and become property of Vienna Arsenal


NO RETURNS OR REFUNDS ON AMMUNITION